The roof on your building is one of the most critical parts of the structure, and sooner or later it’s going to need replacing. The quality of the roofing system you choose is important, but it’s vital that you select an honest, dependable and reliable contractor to do the work. The vast majority of post-roof-installation issues can be traced to problems with contractor workmanship.
Here are some considerations when it comes to selecting the best roofing contractor for your project:
Commercial roofing systems vary widely in their technology and how they are installed, and the contractor should have extensive experience with every aspect of the roofing system(s) being considered for the project. The contractor should provide references of completed projects that are comparable to the job being proposed.
The contractor should be trained and authorized by the roofing manufacturer to help ensure the roofer’s ability to install the manufacturer’s products correctly. Many manufacturers have implemented quality rating and recognition programs to ensure that the contractors installing their roofing systems are proficient.
For re-roofing projects, the contractor should complete a thorough investigation of the current roof to uncover any problems and/or potential challenges, and then discuss findings with you. This might include taking “core cuts” to determine the condition of the roof components (e.g., insulation) under the membrane, and doing pull tests to ensure that the correct fasteners are chosen for the job.
The contractor should have safety as their number one priority, both for roofing workers and building occupants. Before the job starts, there should be an evaluation of potential jobsite safety hazards and ways to mitigate those hazards. Some contractors have on-staff safety managers, who conduct inspections during installations to help ensure compliance with the contractor’s safety policies and OSHA regulations.
Additional questions for the contractors you are considering:
- How many years have they been in business?
- Can the contractor provide credible references?
- Will the contractor provide a written contract documenting the specific costs and job details?
- Does the contractor have the tools and equipment to handle the project?
- Does the contractor offer their own workmanship warranty in addition to any manufacturers’ warranties?
- Are you getting good value and quality for your investment? Remember the old phrase: the bitterness of poor quality remains long after the sweetness of low price is forgotten.
- Perhaps most important: do you feel comfortable working with this contractor? A new commercial roof installation is a big investment, and “trusting your gut” should be part of the process.
The long-term success of any commercial roofing system ultimately falls on the installing roofing contractor and their application quality. The roofer you choose should have a solid reputation and experience with all aspects of the roofing system that’s right for your building.